Why You Got Fired Stories Work as a CSR at Verizon. Spanish customer support because my mom is Mexican and I speak Spanish. Huasteco Mexican calls to activate a Galaxy S3. Told him to get out of his house, lift the phone as high as possible on his hand and scream ACTIVATE! Told him to do it three times Hear a door opening and then screams, in Spanish, by the way. ACTIVATE!!! AAAAACTIVATE!!!! AAAAAACTIVATE!!! Nothing happens Told him to scream harder, in English, otherwise it would never work. ACTIVATE!!!!!!! BELIEVE! AAAACTIVATE!!!!! Sent activation signal... ACTIVATE!!!!!!!!! Right after the last scream, the phone gets the confirmation SMS. Mexican talking about how amusing tech is nowadays. Try not to laugh my ass off Told him to pick up the phone and scream "activate" three times if he gets bad reception, for example, in restaurants or malls. Customer still talking about how incredible tech is nowadays. Told the same process to over 500 customers. Quality agents monitored some of my calls; they laughed like hell, but I got fired. About three months later. Eating at Burger King with my girlfriend. Mexicans sitting behind me A Mexican woman suddenly stands up, lifts her phone, and screams. "ACTIVATE!!!" Three times, of course. I laughed like never before. Explain to my girlfriend. Totally worth it
