[CALLER OPENING] h hello i dont know why i called my voice keeps shaking my chest feels tight and i cant stop crying i feel like im slipping out of myself like im not even here [RESPONDER] im here with you youre not alone on this line take your time you can breathe as slowly as you need im right here you dont have to hold this alone [CALLER] i tried to be okay i tried to pretend i was fine but everything keeps piling up and i feel like im drowning i cant catch my breath i cant stop shaking i dont know what to do i dont know how to make it stop [RESPONDER] thank you for telling me that took so much strength even when you feel weak you reached out and that means something inside you still wants to stay im here to hold this moment with you [CALLER — ESCALATING] its getting worse my thoughts are racing i feel like im losing control i feel like im falling i feel like im disappearing please please dont hang up i dont want to be alone i dont want to feel this i dont know how to stop it i dont know how to breathe [RESPONDER] im right here im not going anywhere youre safe on this line you can stay with me you can let the tears fall you dont have to be strong alone breathe with me slow gentle youre not falling alone im holding this moment with you [CALLER — PEAK] i cant i cant everything hurts my heart is pounding my hands are shaking i feel like im breaking apart i feel like im going to disappear please help me please help me i dont want to feel like this i dont want to be this scared [RESPONDER] youre not disappearing youre right here with me i hear you i feel the strength it took to say that youre safe youre not alone youre allowed to feel scared youre allowed to cry and youre allowed to stay im here im staying breathe with me slow in out youre doing it youre still here [CALLER — DE-ESCALATING] okay okay i can feel my breath again its still shaky but its there im still here i dont know how but im still here and youre still here too [RESPONDER] yes im here and im staying you stayed on the line you chose to stay and that matters your voice matters your breath matters and we can get through this moment together slowly gently one breath at a time [CALLER — RESOLUTION] i feel a little lighter not fixed not perfect but not drowning not falling just here and i think i think i want to keep trying i think i want to stay [RESPONDER] im glad youre here im glad you stayed and we can keep going one moment at a time youre not alone not tonight not on this line youre here and that matters