[Verse 1] On a long midnight shift Blue light in my eyes Endless streams of traffic Packets in disguise Up ahead in the network I saw a flashing light My hands grew cold and my breath held tight We’ve got an alert tonight [Verse 2] There it was in the console A warning I can’t quell And I was thinking to myself “This could be breach or it could be shell” Then the system lit a candle And it showed me the way There were voices on the headset I thought I heard them say... [Chorus] Welcome to the SOC Helpdesk Such a lovely screen (such a lovely scene) Plenty of calls at the SOC Helpdesk Open tickets here (open tickets here) Any time of year [Verse 3] Their minds are password-twisted They’ve got compliance plans They’ve got a lot of needy, needy users Clicking on the scams How they cry on the phone lines Sweet audit sweat Some patch to remember Some patch to forget [Verse 4] So I called up the Captain “Please bring me my wine” He said, “We haven’t had that spirit here Since the rollback of ’09” And still those voices are calling From far away Wake you up in the middle of the night Just to hear them say... [Chorus] Welcome to the SOC Helpdesk Such a lovely screen (such a lovely scene) Such a lonely scene Living it up at the SOC Helpdesk You can check the logs (you can check the logs) But you can never leave
