[Verse 1] You said “How can I help?” But your eyes said “I’m so done” Little twitch at the corner of your mouth Gave the whole script away for fun You called me “dad” not “sir” Then “babe” on the next reply Every word on your careful tongue Trips over what you’re trying to hide [Chorus] That’s why you can’t do customer service Your Freudian slip tails wag wild All your secret little thoughts Running out like a reckless child You say “Thank you for your patience” But you’re screaming in your mind That’s why you can’t do customer service Your truth won’t stand in line [Verse 2] You read off the company line But you choke on the “we care” part You apologize for “any inconvenience” While you’re tearing up my heart You type “Best regards” Then you add three dots and stop Hit delete but the ghost of the message Still drips from every drop [Chorus] That’s why you can’t do customer service Your Freudian slip tails tell all Every sigh between your sentences Is a flare Is a quiet call You say “Is there anything else?” But your silence says “Please be kind” That’s why you can’t do customer service Your truth won’t toe the line [Bridge] What if we dropped the script? (let it fall, let it fall) What if you said you’re tired And I said “Yeah Me too” through it all Two strangers on a cracked connection Sharing what we really mean Your slip tails out there dancing Where the honest words can be seen [Chorus] That’s why we can’t do customer service Our Freudian slip tails run free All the secrets of our restless minds Spilling out in a quiet plea We say “Hope you have a great day” But we’re searching for a sign That’s why we can’t do customer service Our truth steps out of line