[Verse 1] Started on a Monday, logged in with a sigh Priority three, but it caught my eye Assigned to Mark, then over to Sue Now it’s bouncing back, guess it’s my queue [Pre-Chorus] Every time I think it's done, it reappears (oh no) New comments, new tasks, new hidden fears [Chorus] Never gonna close you out Always gonna time you out Ticket Number 4987, you haunt my queue Forever in pending state Always gonna escalate Every time I think you're gone, you’re back with something new [Verse 2] Documentation says it's solved and done But the workflow loop thinks we’ve just begun Screenshots attached, steps to repeat Still it reopens, mocking my defeat [Pre-Chorus] Every time I mark complete, you re-engage (oh no) Another note pops up, another page [Chorus] Never gonna close you out Always gonna time you out Ticket Number 4987, you haunt my queue Forever in pending state Always gonna escalate Every time I think you're gone, you’re back with something new [Bridge – Soft harmony build] *keyboard clicks* ServiceDesk blues in the midnight glow One more update, will you ever go? Status changed, but I should’ve known You’re immortal, living in the unknown [Chorus – Key Change & Layered Vocals] Never gonna close you out (never, never) Always gonna time you out (time you out) Ticket Number 4987, you haunt my queue Forever in pending state (pending state) Always gonna escalate (oh, escalate) Every time I think you're gone, you’re back with something new
