[Verse 1] [Lead Vocal] Value first, that’s how we ride User truth will be the guide Service helps when goals are far Product holds what systems are [Japanese Voice] Mirai e susumu — Moving toward the future Hikari no michi — Path of light Kotae wa mitsukaru — The answer will be found Yasashii michi — A gentle path [Lead Vocal] Start with what is working now Don’t break down what still allows Small-step moves with feedback near That’s the path that brings us here [Chorus] [Both] ITIL five, move in line Value, purpose, all aligned [Japanese Voice] Minna no koe ga michibiku — Everyone’s voice will guide us Kaze no naka de susunde iku — We keep moving through the wind [Lead Vocal] If it helps, that answer’s true Clear design will pull us through [Verse 2] [Lead Vocal] Incident? Bring service back Problem asks what caused the crack Change enablement guards the way Risk in view in every day [Japanese Voice] Mada tsuzuku nara — If it still continues Sono wake sagase — Search for the reason Michi o teraseba — If you light the path Tsugi e yukeru — You can move to the next step [Lead Vocal] Service desk stays close in sight Point of contact every time Keep it simple, keep it wide See the flow from every side [Bridge] [Lead Vocal] Service Level Agreement knows Where the measured target goes Experience Level Agreement sees How it feels for users’ needs [Japanese Voice] Zenbu mite — See everything Chiisaku nai — Not in a small way Kokoro kike — Listen to the heart Mae ni ike — Go forward [Lead Vocal] AI helps when rules are right Governance will hold it tight [Final Chorus] [Both] ITIL five, move in line Value, purpose, all aligned [Japanese Voice] Minna no koe ga michibiku — Everyone’s voice will guide us Kaze no naka de susunde iku — We keep moving through the wind [Lead Vocal] If it helps, that answer’s true Clear design will pull us through [Outro] [Japanese Voice] Michi wa hiraku — The path opens Hikari wa aru — The light is there [Lead Vocal] Simple answers, clear and true That’s the path that carries through
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