[Instrumental intro] [Verse 1 - Bubba MALE] The letters on his office door Were polished bright as gold But the lady cleaning down the hall Had stories never told He stopped to learn her children's names She asked about his dad And all the distance in that hallway Wasn't all that much to have [Chorus - Bubba and Darlene FEMALE harmony] A nameplate ain't a heart A title ain't a soul Respect belongs to everyone More than the role we hold Do your work with honor Let compassion do its part A name can tell your business But a nameplate ain't a heart [Verse 2 - Darlene FEMALE] She'd worked for thirty winters Kept that building clean and warm He'd helped a hundred families Find some shelter from a storm Neither had to lose their calling Neither had to bow in shame They could meet as human neighbors Give each other's lives a name [Chorus - duet] A nameplate ain't a heart A title ain't a soul Respect belongs to everyone More than the role we hold Do your work with honor Let compassion do its part A name can tell your business But a nameplate ain't a heart [Instrumental solo and break] [Bridge - intimate then build] Let the humble keep their dignity Let the mighty learn to see Every person has a story Every person matters here to me [Final chorus - full duet] A nameplate ain't a heart A title ain't a soul Respect belongs to everyone More than the role we hold Do your work with honor Let compassion do its part A name can tell your business But a nameplate ain't a heart [Outro - resolve naturally] A Nameplate Ain't a Heart [Instrumental ending]