Features Over Fixes (A Suno Support Adventure)

[Instrumental Intro] Hey Suno, while my support ticket gathers cobwebs, You're over there launching Mashup like it's the greatest thing since sliced bread. Weeks pass. Silence. Emails into the void. But look - another feature! Another shiny distraction. Who needs actual customer support When you can add another button to press? Weeks of waiting While your engineering team dreams up the next big thing Anything but answering a simple support request. Mashup. Remix. Collaborate. But respond to a customer? Nah, that's too much work. [Instrumental Break] The inbox echoes Unanswered pleas floating through digital hallways Your engineers too busy building the next shiny distraction To acknowledge a single customer's frustration I've got questions, you've got updates Endless rollouts, zero communication Your product evolves, but not in the way That actually helps the people who pay So build your Mashups, your remixes, your tools Pile on features like a circus of fools But remember: behind every ticket, a user waits Wondering if anyone's listening at the gates