
“One Play” (Sales Floor Anthem)
Intro – Sales Floor (spoken, confident) Hey—how are you today? (beat) Good. I like your shirt—yeah, that color works. This is Ruby, Yeah—Ruby the cell phone / Wi-Fi lady. And I’m here to earn the business. (It’s time to do it.) ⸻ Verse 1 – Icebreaker & Short Story I’m out here with AT&T, We just upgraded the 5G towers in the Metairie area, So I’m checking in— Making sure everything’s working the way it should. Just curious— Who do you use right now? Xfinity? T-Mobile? Spectrum? Okay— They’re not a bad company. (Smile. Eye contact. Enthusiasm.) ⸻ Pre-Chorus – Discovery How many phones are on that account? Apple or Samsung—what’s your style? What phone are you using right now? (MST — slow down, be intentional.) ⸻ Chorus – Transition to Presentation I’ve got the perfect plan for you, Let me show you what we can do. Plan. Device. Promotions too. Built to fit the way you move. Keep it simple—K.I.S.S., Short and clear—no guess, no stress. I’m not here to sell— I’m here to help you win. ⸻ Verse 2 – Business Speak / Value Here’s how we make it make sense: 👉 Trade-in, trade up, get a brand-new phone 👉 No trade? Tiered pricing—discounted options 👉 Port-in credit when you bring your number over 👉 Bundle lines, group the bills, lower the total BYOD? Bring your own device—we do that too. We value your trade And apply the value the right way. ⸻ Transition – The Close Want to know the best part? Nothing changes today. All we’re doing is: • Phone • Color • Storage • Size • Taxes If you like what you see, we pull the trigger, And I’ll have your equipment at your doorstep In 24 to 48 hours. Do you have your ID? ⸻ Bridge – Objection Rebuttal (confident) I get it—you wanna think about it. But here’s the truth: 👉 Limited-time promos 👉 Trade values are strongest now 👉 Nothing activates without your approval This is the moment that makes or breaks the sale— And I’m confident because the value is real. ⸻ Verse 3 – SARAH Rehash + PACT So let’s recap— We’re improving coverage, Lowering cost, Upgrading your device. Next step is PACT: P — Proration First bill’s higher, that’s alignment, not extra. A — Activation fees Standard. One time. Transparent. C — Credits Trade-in or port-in, applied over time. T — Trade-in Your phone has value—and we use it. That’s PACT. Clear. Approved. Confident. ⸻ BREAK – Regional Manager Moment Regional Manager (spoken): Alright team— What was working for you?! ⸻ Sales Team (chanting, clapping) LET’S HEAR IT! 👏👏👏 LET’S HEAR IT! 👏👏👏 ⸻ Verse 4 – Metrics & Motivation Six-line order—$1,300 Tracking wins—we’re keeping score Eight orders? That’s extra pay $50… $75 more per unit per day Double tiers! $1,100 bonus—say it loud ADP nine months—$75,000 Yeah, we make our numbers proud Josh on fire—let’s go, Josh! Confidence high, we know the system Believe you can—because you can This is execution, not hope or wishing ⸻ Final Chorus – BIG ENERGY We just need one play to make a change! Lock it in—we’re in the game! Adrenaline rush, feel the floor shake This is how we win today! Confidence. Culture. Close the deal. Earn the business—make it real. Act like you own the place when you walk inside Because winners move with purpose and pride. ⸻ Outro – Applause & Fireworks Crowd: 👏👏👏👏👏 Regional Manager: That’s what I’m talking about! (Fireworks SFX 🎆🎆🎆) All: LET’S GO!!!

