(Verse 1) Pick up the phone at nine on the dot, Another day in this cubicle spot. Coffee's cold, my patience is thin, Here comes the ring, let the madness begin. "I want to speak to your manager now!" (Manager now) Before I even say hello, they're already foul. Yelling 'bout bills from a year ago, (Year ago) Like it's my fault their life's in a chokehold. (Chorus) Oh, these customers, rude as can be, Screaming and swearing, won't let me breathe. (Won't let me breathe) "Hold please," I say, but they hang up in spite, Transferring rage through the dead of the night. (Through the night) Why can't they just ask, without all the fire? I'm just a voice on this endless wire. (Endless wire) Turning my shift to a war, CSR blues, can't take it no more... (Verse 2) One guy's convinced that the system's a scam, Cursing my name like I'm part of the plan. "Lady, you idiot, fix it right now!" (Right now) As if I scripted the glitch somehow. Then there's the mom with the endless complaint, Her kid's toy broke, blame me, no restraint. (No restraint) Breathless and biting, no "please" or "thank you," Just venom and volume, what else can I do? (Chorus) Oh, these customers, rude as can be, Screaming and swearing, won't let me breathe. (Won't let me breathe) "Hold please," I say, but they hang up in spite, Transferring rage through the dead of the night. (Through the night) Why can't they just ask, without all the fire? I'm just a voice on this endless wire. (Endless wire) Turning my shift to a war, CSR blues, can't take it no more... (Bridge) I paste on a smile they can't even see, (Can't even see) While my heart's pounding, wild and free. Dream of the day when I smash this headset, Trade calls for quiet, no more regret. (No more regret) But the phone lights up, red and relentless, Another storm brewing, defenses defenseless. (Defenseless) One deep breath, hit that green button glow, Back to the battlefield, here we go... (Outro) So here's to the rude ones, the kings of the call, (Kings of the call) You break more than circuits, you shatter it all. But I'll keep on answering, through tears and through spite, 'Cause deep down I know, tomorrow's another fight. (Another fight) CSR anguish, in verses I sing, (Verses I sing) Pour out my soul on this telephone string. One day I'll laugh, but tonight, oh tonight... (Tonight, oh tonight) Just let me log off, and turn out the light...