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<Male voice>: The unclaimed tix in the NOC queue are depressing to say the least: <Female voice>: sluggish instrumental network, students can’t connect to memecraft, our SPOC is on disciplinary probation for maple leaves however I’m going to tell you all about it when and if you catch me on the phone cause I’m a school counselor and I got stuff to do too y’kno plus all these Chinese hackers and why we even using M F A cause they seem to bypass that anyway also this is the fifth time I’m placing this ticket since Friday and I don’t think nothing is happening. is there like a supervisor I could maybe speak to cause all of this is really frustrating plus I misassigned my air tags to the schools account so like now I really need to sign into iCloud on a MS Exchange server cause this is ridiculous I thought you could help me but you’ve made the situation worse thanx a lot <Male voice> so you get a hold of them like a week later heeey dis Alex in reference to your inquiry regarding the intermittent connectivity on the W iFi Instructional network could please check your email? And they like <Female Voice> yeah but first let’s me tell you something: I’ve been working here at the D O E for thirty seven years and nobody ever asked me if I can even get into my email or how am I doing in general please escalate everything escalatable I’m going to get in touch with my contacts at the QC if this isn’t solved by tomorrow. <Male voice> Of course I emphasize ma’am but could I just ask you which network are you.. <female voice>: Exuae me please let me finish, you’re not hearing me, sir, what I need is for you to fix this because tomorrow we’re going on a break and then I’m retiring so let’s me just ask you this: do you know anything about H R Portal?